Frequently Asked Questions
I have a strong sewer odor in my house. What should I do?
Turn on all water sources in your house or business and pour water in any floor drains to ensure that the traps are full of water. If this does not help the situation, call a Plumbing Company to check out your plumbing system immediately.
Does JSA give rebates for sewer fees attached to the water used for filling swimming pools?
Yes, JSA will make an adjustment by reviewing the previous 12 month period and using the average of the lowest 6 months as the Adjusted Consumption for the billing cycle in question. Sewer customers shall only be charged for the Adjusted Consumption based on current rates and no additional amount shall be charged for the excess water used. Only one sewer adjustment will be made during any 12 month period.
Customers who have residential swimming pools will be allowed one adjustment per calendar year. The Adjusted Consumption shall be computed and charged as discussed above.
Where can I dump the holding tank for a Recreational Vehicle?
The Paducah Treatment Plant accepts RV septage. This is a free service.
How can I dispose of paint, used oil, anti-freeze, etc.?
Do Not put any of these in the sewers – they cause severe damage to the wastewater treatment processes and possibly cause EPA permit violations, which can cost the community unnecessary expenses.
Paint is best disposed of by: 1) using it up, or 2) removing the lid from the container and allowing the paint to completely dry up (protect the open container from children and pets), and then disposing of it in the garbage.
Used oil and anti-freeze should be re-cycled. Call your local automotive service center or auto parts store to see if they accept recycled materials.
How do I properly dispose of prescription drugs?
- Many law enforcement agencies will take back unused prescription drugs. The Paducah Police Department partners with the Kentucky Crime Prevention Coalition and the federal Drug Enforcement Administration (DEA) to provide a year-round drop box where people can drop off expired or no longer needed medications. The box is located in the lobby of the Police Department at 1400 Broadway and accessible during normal business hours. Citizens need only to bring their medications to the lobby of the department and drop them into the designated box. No information is requested, and the police department will properly destroy the medication to ensure that it does not enter the water system or fall into the hands of drug dealers or our children. The drug disposal box and the semi-annual Drug Take-Back days result in the disposal of hundreds of pounds of prescription medications turned in by the public.
- If that is not an option, take unused, unneeded, or expired prescription drugs out of their original containers and throw them in the trash. Mixing prescription drugs with an undesirable substance, such as used coffee grounds or kitty litter, and putting them in impermeable, non-descript containers, such as empty cans or sealable bags, will further ensure the drugs are not diverted.
- As a last resort, flush prescription drugs down the toilet only if the label or accompanying patient information specifically instructs doing so.
